Privacy Policy

At EduVerse Academy, we collect information to provide you with the best learning experience possible. The types of information we collect include:

• Personal Information: Name, email address, phone number, and payment information when you register or purchase courses
• Usage Data: How you interact with our platform, courses completed, time spent learning, and progress tracking
• Technical Data: IP address, browser type, device information, and cookies for platform optimization
• Communication Data: Messages you send us, feedback, and support requests

We use your information for the following purposes:

• Providing access to courses and educational content
• Processing payments and managing your account
• Personalizing your learning experience and recommendations
• Sending course updates, certificates, and important notifications
• Improving our platform and developing new features
• Customer support and responding to your inquiries
• Preventing fraud and ensuring platform security

We respect your privacy and do not sell your personal information. We may share your information only in these circumstances:

• Service Providers: Trusted third-party services that help us operate the platform (payment processors, email services, analytics)
• Legal Requirements: When required by law, court orders, or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing your information

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure payment processing through certified providers
• Regular security audits and monitoring
• Access controls and employee training on data protection
• Automatic logout and session management

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to using best practices.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Rectification: Correct any inaccurate or incomplete information
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing your data

To exercise these rights, please contact us using the information provided below.

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for platform functionality and security
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver relevant content and advertisements

You can manage cookie preferences through your browser settings, though this may affect platform functionality.

We retain your information for as long as necessary to provide our services and fulfill legal obligations:

• Account information: Until account deletion or inactivity for 3 years
• Course progress: Retained for educational records and certificates
• Payment information: As required by tax and accounting laws
• Support communications: Up to 2 years for quality assurance

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

We will respond to your requests within 30 days and provide assistance in your preferred language when possible.